Absence Buyer's Guides

Absence Buyer's Guides

Find an absence partner you can actually trust

Two practical guides for HR professionals evaluating absence management vendors — from compliance fundamentals to what first-time outsourcers need to know before they sign anything.

How to Find the Right Absence Partner

The evaluation framework: compliance, expertise, reporting, employee experience, and partnership quality.

I need help finding a partner

A First-Timer's Guide to Outsourcing Absence

What HR professionals need to know before, during, and after a move to the outside.

I'm a first time outsourcer

What's inside the guides?

Most RFPs don't surface what matters most. What separates a good absence partner from a costly mistake is harder to see - until it's too late. These guides help you look past the checkboxes.

The questions that expose weak vendors

Six evaluation dimensions - each with the specific question to ask, what a strong answer looks like, and the red flags that should stop you cold.

A pre-outsourcing readiness checklist

For first-timers: how to prepare your documentation, policies, and internal stakeholders before you go to market - so you get better proposals with fear surprises.

The transition, phase by phase

What to expect at Pre-Launch, Go-Live, and the 90-day Stabilization period - and what each internal stakeholder group needs to hear from you.

Year one success metrics

How to define success before something goes wrong - and what the three key indicators of a healthy partnership actually are.

Built for where you are right now

Whether you're comparing vendors or considering outsourcing for the very first time, there's a guide written specifically for your situation.

You're not buying software. You're buying expertise.

Download the relevant guide for your company to get the full evaluation framework, first-timer's checklist, and the questions that expose what vendors won't volunteer.